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Digital Mart:

These Terms & Conditions (“Terms”) govern your use of the Digital Mart website digimarksystem.com and your purchase of products from Digital Mart . By accessing or using our Website and making a purchase, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our Website, you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, you must not use our Website.

2. Products & Services

  • Product Descriptions: We strive to ensure that all information on our Website, including product descriptions, prices, and availability, is accurate. However, errors may occur. We reserve the right to correct any errors and to change or update information at any time without prior notice.
  • Availability: All products are subject to availability. We will inform you as soon as possible if the product you have ordered is not available and will not process your order.
  • Pricing: All prices are listed in PKR and are subject to change. Prices do not include applicable taxes or shipping fees unless otherwise stated.

3. Orders & Paymen

  • Order Acceptance: Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us, and we will confirm such acceptance by sending you an email confirming that the product has been dispatched (“Shipping Confirmation”). The contract between us will only be formed when we send you the Shipping Confirmation.
  • Payment: We accept multiple secure payment options, as displayed on our Website. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

4. Shipping & Delivery

  • Delivery Timeframe: We aim for fast delivery within 3-4 working days from the date of dispatch.
  • Shipping Costs: Free shipping is provided for all orders over $5 (or equivalent in PKR).
  • Delays: While we strive for swift delivery, please note that in rare cases of unforeseen circumstances such as government incidents, natural disasters, or major logistical challenges, shipment days may be subject to delays beyond our control. We will communicate any significant delays as soon as we are aware of them.
  • Tracking: A tracking number will be provided in your Shipping Confirmation email, allowing you to track your order via our “Track now” link on our website.

5. Return Policy

  • Return Window: We accept returns within 7 days of delivery.
  • Condition of Items: To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it, with all original tags attached and in its original packaging.
  • Return Process: To initiate a return, please contact our support team at support@digimarksystem.com to receive instructions.
  • Return Shipping: The customer is responsible for return shipping costs unless the item received is incorrect or defective.
  • Refunds/Exchanges: Once your return is received and inspected, we will notify you of the approval or rejection of your refund/exchange. If approved, your refund will be processed, or an exchange will be initiated.

6. User Conduct

  • You agree not to use the Website for any unlawful purpose or in any way that could damage, disable, or impair the Website.
  • You agree not to attempt to gain unauthorized access to any part of the Website, other accounts, computer systems, or networks connected to the Website.

7. Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of Digital Mart or its content suppliers and is protected by intellectual property laws.

8. Limitation of Liability

Digital Mart shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our Website or products purchased through it.

9. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Pakistan. Any dispute arising from these Terms will be subject to the exclusive jurisdiction of the courts of Faisalabad, Punjab.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.

11. Contact Information

If you have any questions about these Terms, please contact us at support@digimarksystem.com or through our live chat.

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